Installation Technician - Fire Alarm

Custom Alarm

job description

Apply electrical and electronic theory and related knowledge to install, test, repair and modify fire alarm equipment. Conduct day-to-day interactions with customers and coworkers in a manner that exemplifies and supports the Core Values of Custom Alarm.


NOTE: The starting wage within the specified range of $20 to $30 per hour will be determined based on a number of factors including education, certifications, experience, and work history. 


Essential Functions

  1. Install fire alarm systems to meet applicable standards and codes. Test and inspect systems upon completion of installation to assure quality and proper operation. Provide system information and training to the customer.

  2. Assist customers with technical information regarding the operation of alarm systems.

  3. Promote upgrades, system additions and enhancements to our customers to keep them aware of the latest technology.

  4. Complete documentation and diagrams for installations clearly outlining any changes or special instructions (update prints). Submit accurate paperwork and update timecard immediately upon completion of installations to allow administrative and quality assurance follow-up.

  5. Assure proper maintenance and accountability for assigned tools, and inventory. If a company vehicle is provided, it is the responsibility of the employee to keep the vehicle clean and well maintained.

  6. Available for rotating "on-call" schedule to perform after hour's service to meet the needs of our customers. This rotation is shared among the technicians in the installation and service departments.

  7. Observe and comply with safety regulations and maintenance procedures. Recommend improvements to management.

  8. Attend job related training opportunities to continually refresh and update knowledge. Assure required certificates and licenses are kept current. Recertification training, registration and payment, records, and CEU’s are the responsibility of the employee to coordinate and track. Employee must keep abreast of training opportunities needed to fulfill their annual requirement. Communicate these opportunities to the PM and/or Scheduling Coordinator as necessary.

  9. Be available to assist in all areas of service and installation as needed.

This description should not be construed to contain every function that may be required to be performed by an employee in this position. Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.



  1. High School Diploma or GED

Beneficial Education/Certifications/Experience:

  1. 2-Year Electronics Degree or equivalent low voltage field experience

  2. Power Limited Technician (PLT) Certification

  3. NICET Certification           

Skills and Abilities:

  1. Positive attitude and a desire to learn and grow.

  2. Strong mechanical aptitude and ability to operate machines, equipment, and tools.

  3. Excellent communications skills including written, verbal and listening.

  4. Superior customer service skills to deal with both internal and external customers.

  5. Ability to work independently or with a team.

  6. Strong organizational skills.

  7. Computer application skills and knowledgeable in the use of such programs as Microsoft Word and Excel.

  8. Ability to demonstrate a work ethic and planning skills which allow the successful completion of projects within a predetermined timeframe.

Physical Activities/Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Most of the time is spent standing and walking. Extensive sitting may be necessary when traveling to and from jobs. Movements such as stooping, kneeling, and crawling are required. Climbing ladders and stairs are key elements to this position.  Heights range from zero to 25 feet on a regular basis.  On occasion, installations require working at heights up to 50 feet. Lifting, carrying, pushing, and pulling objects such as ladders, spools of wire, and boxes are necessary.  Weights generally do not exceed 50 pounds, but may range from 50 to 100 pounds on occasion. Reaching overhead is a vital aspect to performing this position, with reaching in front of the body occasionally necessary.  Simultaneous and repetitive movements of hands, wrists, and fingers are required. Audio, visual, and verbal functions are vital aspects of performing this job.  Excellent color vision is necessary in order to identify wiring color codes. Driving a company vehicle is required daily.  Driving and operating other machinery and tools such as, a genie lift, motorized lift, drills, power saws, meters, etc., is necessary.

Working Conditions:

Requires working in all environmental conditions. Workdays are spent both indoors and outdoors, with some exposure to dust, insulation, noise, and heat or cold (MN weather). After hours work and out-of-town trips are sometimes necessary.

Other Requirements:

Regular and reliable attendance is required. Valid driver’s license, excellent driving record, and insurability under Custom Alarm’s auto insurance policy. Due to the security nature of our company, offers of employment are contingent upon passing a background check and drug test.

EOE / Disability / Veterans

contact information

business: Custom Alarm
contact: McKenzie Pedersen
address: 1661 Greenview Dr. SW
Rochester, MN 55902
phone: 507-288-5522 (Call Now)

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