Sales Consultant - Security Systems

Custom Alarm

job description


Develop and foster relationships with customers and perspective customers. Identify and present professionally designed security systems, services, and solutions to meet customer needs. Lead by example and support the Vision, Purpose, and Core Values of the company through all interactions.

Base Salary + Commission opportunities up to $85,000!

Custom Alarm also offers competitive benefits..

Essential Functions

1. Develop new customers through awareness, personal contacts, news items, new construction, mailings, daily calls, and follow-up. Promote upgrades and additions with existing customers.

2. Design and present system recommendations. Convert prospects to customers through selling skills.

3. Communicate with appropriate personnel in the design and lay-out of jobs to assure proper function and application. Monitor job progress by staying in close contact with Custom Alarm’s Project Manager throughout the entire installation process.

4. Complete and submit high quality contracts, order forms, job scopes, diagrams, and specifications. Submit thoroughly completed paperwork to initiate the ordering of equipment and installation preparations. Secure proper paperwork for project change orders and add-ons.

5. Inform Sales Manager of activity and progress by using software and tools provided to track prospects, leads, sales goals, and commissions.

6. Maintain professional and technical knowledge by attending educational workshops, training events, reviewing professional publications, establishing personal networks, and participating in networking opportunities.

7. Promptly resolve customer concerns by investigating problems, assisting with solutions and making recommendations to appropriate personnel.

8. Aid in proper billing, collection, and takeover issues as they arise with new or existing customers.

9. Available to assist in all areas of the sales department as needed.

This description should not be construed to contain every function that may be required to be performed by an associate in this position. Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Position Evaluation Factors

Education and Experience

1. High School Diploma or Equivalent

2. Two-year business related degree, or an equivalent combination of education and sales experience

3. Minimum two-years sales experience

Additional Skills and Abilities

1. Ability to demonstrate the utmost professionalism in planning, organizing, presenting and implementing skills which allow the successful completion of a project by a specific due date

2. Ability to set and attain sales goals, develop, and maintain valued customer relationships

3. Excellent communication skills including written, verbal, and listening

4. Superior customer service skills with both internal and external customers

5. Ability to manage multiple tasks simultaneously

6. Strong interpersonal skills and ability to work with diverse groups

7. Proficiency in the use of personal computers including such programs as MS Word, Excel, and Outlook

8. Must be able to effectively handle stressful situations

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Audio, visual, and verbal functions are vital aspects to performing this position. A majority of time is spent standing and walking, with some sitting also required. Climbing stairs is a necessary function of the job. Heights generally range from zero to 15 feet. Movements such as stooping and kneeling are sometimes required. Some lifting is necessary when transporting demo equipment. Weights of objects rarely exceed ten (10) pounds. Driving and traveling is required.

Environmental Demands

The work day is spent both indoors and outdoors.

Other Requirements

Regular and reliable attendance is required. Evening and weekend appointments are at times necessary. A person in this position must have a valid driver’s license and must be insured. Due to the security nature of our business, offers of employment are conditional upon passing a background check and pre-employment drug test.


contact information

business: Custom Alarm
contact: McKenzie Pedersen
address: 1661 Greenview Dr. SW
Rochester, MN 55902
phone: 507-288-5522 (Call Now)

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